As a strategic collaborator that partners with senior management to grow its people and its business, Doreen’s 17 years of corporate HR experience has provided her solid skills in working with companies to develop, implement and manage programs related to policy development, performance management, employee relations, communications and conflict resolution.
She works with employees at all levels of the organization to create a culture that meets the strategic goals of the organization.
Doreen’s training programs are interactive sessions that teaches practical skills, processes and procedures that employees can implement immediately. Contact her to discuss how her training can impact your productivity, culture, and bottom line.
RADICAL Management
How do great managers inspire, mentor and motivate employees to top performance? How do they build collaboration, stay mission focused, and produce results that affect the bottom line? RADICAL Management provides a roadmap to build on your management strengths and deal with the challenges that block individual, team, and organizational success.
Learn key management and leadership attributes critical for succes including:
- Why Managers Fail
- The Trust Factor
- Creating Standout Performance
- REAL Performance Management
“You Want a Piece of Me?”
Managing Conflict in the Workplace
If there is one thing you can count on in the workplace, its conflict. The key is not to eliminate it – because you can’t – but to develop the skills to manage it.
- Understand the language of conflict.
- Assess options for handling conflict when it arises.
- Learn strategies and techniques for resolutions.
- Build interpersonal and relational skills.
- Foster collaboration and avoid dissention.
“You Want Me to Do What?”
Designing and Delivering a Full Cycle Performance Management System
Setting your employees up for success is a continuous process – not a one time event. Developing a performance management process that goes beyond an annual evaluation is necessary to make use of the full potential of your employees.
- Understand pre-employment performance management.
- How to set expectations for desired results.
- Learn the power in effective accountability.
- Discover coaching techniques to develop successful employees.
- Effective corrective action.
- Using recognition and rewards for motivation and results.
Effective Communication
No matter where you are in your career, effective communication skills are necessary to build strong relationships with your employees, your peers, your leaders and your clients. Being too aggressive can create adversarial relationships and breakdown a team environment. Being too passive can lead to missed deadlines, sub-par performance and a lack in confidence from your team and clients. Effective assertive communication skills can create the type of results and relationships that lead to strong teamwork, high performance and client satisfaction.
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